Terms of service

Last Updated: February 6, 2025

Welcome to Terra Trend! These Terms of Service explain the rules for using our website (https://terratrend.co/) and purchasing our products. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

1. About Terra Trend

Terra Trend is a nature-inspired apparel brand offering unique, high-quality designs with a focus on fast shipping across the U.S. We aim to provide a seamless online shopping experience and exceptional customer service.

2. Orders & Payments

  • All prices are listed in USD and are subject to change.
  • We accept major credit cards, PayPal, and secure online payment methods.
  • Once payment is confirmed, orders cannot be modified or canceled as production begins immediately.

3. Shipping & Delivery

  • We currently ship within the United States and may expand internationally in the future.
  • Orders are typically processed within 1-5 business days, with estimated delivery of 3-7 business days.
  • Shipping delays may occur due to high demand, carrier issues, or unforeseen circumstances.
  • Tracking details are provided via email once your order ships.
  • For full details, please review our Shipping Policy.

4. Returns & Refunds

  • Since our products are made-to-order, we do not accept returns or exchanges, except in cases of damage or defects.
  • If you receive a defective or incorrect item, contact us at support@terratrend.co within 14 days of delivery with photos of the issue.
  • Refunds or replacements are issued at our discretion.
  • See our Refund Policy for details.

5. Intellectual Property

  • All designs, logos, images, and content on our website are owned by or licensed to Terra Trend.
  • Unauthorized reproduction, distribution, or commercial use of our materials is strictly prohibited.

6. Limitation of Liability

  • Terra Trend is not responsible for lost, stolen, or delayed shipments due to carrier issues.
  • We are not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Products are provided "as-is" without warranties beyond those required by law.

7. Privacy & Data Protection

  • Your personal data is handled according to our Privacy Policy.
  • We do not sell or share personal information except as needed to process orders (e.g., payment providers, shipping carriers).

8. Changes to These Terms

  • We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated date.
  • Continued use of our site after updates means you accept the revised terms.

9. Contact Us

For any questions regarding these Terms, contact us:

Terra Trend
📧 Email: support@terratrend.co
📞 Phone: +32 16 18 53 20

Thank you for choosing Terra Trend! 🌿